Privacy Policy – Sattvamush Private Limited

Last Updated: jan 2025

This Privacy Policy describes how Sattvamush Private Limited (“Sattvamush”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use our website www.sattvamush.com (the “Website”) or interact with our products and services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or services.

1. Company Information

Company Name: Sattvamush Private Limited
Website: www.sattvamush.com
Address:
Baheriya MadhuBhawan, Bamora,
Sagar, Madhya Pradesh – 470021, India

Phone: +91-6767330299
Email: contact@sattvamush.com

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, email address, phone number
Shipping and billing address
Order and payment-related details
Customer support queries and communications

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited, time spent, and website interactions
Cookies and similar tracking technologies

c. Third-Party Information

Payment processors (for secure payment handling)
Website analytics and hosting providers

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates and service-related messages
Improve website performance and user experience
Send promotional or informational communications (you may opt out anytime)
Comply with legal obligations and prevent fraud

4. Cookies and Tracking Technologies

Our Website uses cookies to:

Improve functionality and performance
Understand user behavior
Remember preferences

You may disable cookies through your browser settings; however, some features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Trusted service providers (payment, logistics, IT support)
Legal or regulatory authorities if required by law
Business partners strictly for service fulfillment

All third parties are required to maintain confidentiality and data security.

6. Data Security

We implement reasonable technical and organizational security measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes stated in this policy
Comply with legal, regulatory, or contractual obligations

8. Children’s Privacy & Product Safety

Our Website and products are not intended for children below 3 years of age. We do not knowingly collect personal information from children.

Product Safety Disclaimer for Children

Generally suitable for children above 3 years
Start with a small quantity (2–5 g)
Some individuals may be allergic to mushrooms
Consult a pediatrician before use, especially if the child has allergies or medical conditions

9. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Some individuals may be allergic to mushrooms. Start with a small quantity. Consult your doctor before consumption, especially if you have allergies, medical conditions, or are pregnant or nursing.

10. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing communications
Request data portability where applicable

To exercise your rights, contact us at contact@sattvamush.com.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy or your personal data, contact:

📧 Email: contact@sattvamush.com
📞 Phone: +91-6767330299
📍 Address: Baheriya MadhuBhawan, Bamora, Sagar, Madhya Pradesh – 470021