Refund & Return Policy
At Sattvamush, we value your trust and aim to provide high-quality products. If you are not fully satisfied with your purchase, we’re here to help.
Return Policy
We have a 14-day return policy, which means you have 14 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be in the same condition as received
- Unused and unopened, with original packaging intact
- Must include the receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
📧 contact@sattvamush.com
If your return request is approved, we will provide:
- Return instructions
- Details on how and where to send your package
📦 Return Address:
Mobile Number – +916267330299 , Email ID – Contact@sattvamush.com
Baheriya MadhuBhawan, Bamora, Sagar, Madhya Pradesh – 470021
⚠️ Items sent back without prior return approval will not be accepted.
For any return-related questions, contact us at contact@sattvamush.com.
Damages & Issues
Please inspect your order upon delivery. If you receive a product that is:
- Damaged
- Defective
- Incorrect
Contact us immediately at contact@sattvamush.com, so we can evaluate the issue and resolve it promptly.
Exchanges
The fastest way to receive the product you want is to:
- Request a return for the original item
- Once approved, place a new order separately
Refunds
Once we receive and inspect your returned item:
- We will notify you about the approval status
- If approved, the refund will be processed to your original payment method within 10 business days
Please note that banks or payment providers may take additional time to reflect the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
📧 contact@sattvamush.com
Sattvamush
Committed to transparency, trust, and your wellness.